Customer care

One Reason Compelling Enough To Never Shop on Paytm

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Well well well, where do I begin? Do I begin my post talking about how I was astonished by the amazingly well made website with super good UX that turned me into Paytm’s loyal customer taking me away from Freecharge or jump right in to my four horrible experiences with Paytm that dragged me back to Freecharge for good? Read on! Read More…

Consumer Care Woes: 1. HTC in India [Update]

April 4th 2012, the time when I was blown away by a new gizmo once again. It was the launch day of the brand new One series from HTC in India which started off with the HTC One X and HTC One V. I was quite determined to get a HTC One X for myself and thus managed my funds by disposing off my Samsung Galaxy Note. I finally got my HTC One X from one of the best and budding e-commerce sites in india BuyThePrice. (Order No. BTP 358638). I loved the phone to the core but my pleasant journey was disrupted when I had to tackle with a major repair and had to rely on the HTC Customer Service.

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